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1. Introduction to Operations Management2. Competitiveness, Strategy, and Productivity
3. Forecasting
4. Product and Service Design
5. Strategic Capacity Planning for Products and Services
6. Process Selection and Facility Layout
7. Work Design and Measurement
8. Location Planning and Analysis
9. Management of Quality
10. Quality Control
11. Aggregate Planning and Master Scheduling
12. MRP and ERP
13. Inventory Management
14. JIT and Lean Operations
15. Supply Chain Management
16. Scheduling
17. Project Management
18. Management of Waiting Lines
19. Linear Programming
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