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Table of ContentsPart 1: Introduction to Management
1. Management
2. History of management
3. Organisational environments and cultures
4. Ethics and social responsibility
Part 2: Planning
5. Planning and decision making
6. Organisational strategy
7. Innovation and change
8. Global management
Part 3: Organising
9. Designing adaptive organisations
10. Managing teams
11. Managing people: human resource management
Part 4: Leading
12. Motivation
13. Leadership
14. Managing communication
Part 5: Controlling
15. Control
16. Managing information
17. Managing service and manufacturing operations
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