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TABLE OF CONTENTSPart I: INTRODUCTION TO MANAGEMENT.
1. Management.
2. The History of Management.
3. Organizational Environments and Cultures.
4. Ethics and Social Responsibility.
Part II: PLANNING.
5. Planning and Decision Making.
6. Organizational Strategy.
7. Innovation and Change.
8. Global Management.
Part III: ORGANIZING.
9. Designing Adaptive Organizations.
10. Managing Teams.
11. Managing Human Resource Systems.
12. Managing Individuals and a Diverse Work Force.
Part IV: LEADING.
13. Motivation.
14. Leadership.
15. Managing Communication.
Part V: CONTROLLING.
16. Control.
17. Managing Information.
18. Managing Service and Manufacturing Operations.
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