Test Bank for Business Communication 1st Canadian Edition by Shwom

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Test Bank for Business Communication 1st Canadian Edition by Shwom

Download FREE Sample Here for Test Bank for Business Communication 1st Canadian Edition by Shwom. Note : this is not a text book. File Format : PDF or Word

1 Becoming a successful Business Communicator

2 Managing the Communication Process: Analyzing, Composing, Evaluating (ACE)

Part 2: Working with Others

3 Who Am I? Understanding Interpersonal Communication Styles

4 Who Are You? Understanding Intercultural Communication and Workplace Diversity

5 What Are the Tools and What Are the Rules? Communication Technologies in the Workplace

6 How Can We Be Better, Together? Collaboration and Productivity

Part 3: Delivering Effective Messages

7 Communicating Routine Messages and Building Goodwill

8 Communicating Persuasive Messages

9 Communicating Bad News Messages

Part 4: Researching, Proposing, Reporting, and Presenting

10 Finding and Evaluating Business information

11 Preparing Effective Business Reports and Persuasive Business Proposals

12 Preparing and Delivering Business Presentations

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